Fri Dec 1 '23 Announcement
5 months ago
– Fri, Dec 01, 2023 at 01:33:32 PM
Hello,
As you read this, our jetlagged CEO and CTO are finally settling back at home after spending the last few weeks in China working with our factory, and we’re glad we’re now all dealing with a much easier time difference between us.
Even though they spent a little longer than expected, and had to celebrate Thanksgiving away from their families, we’re happy to say that we’re finally here!
Our CEO gave the greenlight to the factory before leaving and now mass production has begun. With his approval, the factory is now ramping-up to produce the first 1,000 Snorbles®, which will cover all of your pre-orders. The process will be as follows: the factory will ramp up and produce the first 300 pre-orders within two weeks, and will then be able to produce 150 a day after that.
As we mentioned in our last update, we will be air shipping the Snorbles from the factory to our shipping partner in the States, and the first batch of 600 will be on their way to backers soon after they are delivered from the factory. After that, another 400 will be shipping in a similar fashion as soon as they’re ready.
With this timeline, we should have all the Snorbles before the holidays, and we are still aiming to ship every single one of them out before then as well. Although we can’t guarantee that they will arrive for Christmas, we will be doing everything we can to get them to you as soon as possible once they arrive in the country.
When our partner ships each one, they will send along tracking info and an expected delivery date to the email associated with your pre-order so you can follow Snorble® on their way to your home.
Things will be moving fast in the next little while, and we’ll be sure to keep you up-to-date as more and more Snorbles are made and then packaged up for their flight
If you haven’t already, please ensure your shipping address is up-to-date with our partners at BackerKit. If you’re unsure how to check, you can do so through this link:
https://snorble.backerkit.com
Needless to say, we’re incredibly excited to have the factory working away on all of your Snorbles, and we can’t wait to share more of our excitement over the next while as they make their way to you.
Have a great weekend,
Team Snorble
Thu Nov 23 '23 Announcement
5 months ago
– Thu, Nov 23, 2023 at 08:09:18 PM
Preparing boxes at the factory.
Hello,
First off, we want to wish a Happy Thanksgiving to all of our backers in the USA who celebrated today. We hope you were able to spend this time with those you love.
Speaking of love, both our CEO and CTO have spent the last while working onsite with our factory partners in China, and they’re very happy with what they’ve been seeing. Everyone is onboard to make sure Snorble® gets out to all of you as soon as possible.
Checking every last little detail.
As we mentioned before, we’re also focused on ensuring our little buddy provides the best experience possible and everything is in working order. For this reason, our CEO has stayed through the Thanksgiving holiday and will remain there this weekend to address one remaining issue identified in the Snorbles that came from the production line so far.
The testing area of the factory.
Once he is satisfied, we’ll be giving the green light to put things into high gear! After production is done, we’ll be airlifting all the Snorbles to the US for our team to ship out to you soon after they arrive.
At this point, we are aiming for mid-December, and should have an exact arrival date from the factory next Monday. We know it’s important to provide a timeline that we’re confident in, and these next few days will provide us with the info we need to do just that. Once we have it, we will share it with all of you ASAP.
In the meantime, please ensure your shipping address is up-to-date with our partners at BackerKit. If you’re unsure how to check, you can do so through this link:
https://snorble.backerkit.com/
Finally, we want to give thanks to all of you for backing us and continuing to be a part of this journey. From all of our team members who are working around the world to get Snorble to you, we are grateful for your support and can’t wait to hear from you when our little buddy arrives at your door in the next while!
Sincerely,
Team Snorble
Fri Oct 27 '23 Announcement
6 months ago
– Fri, Oct 27, 2023 at 11:43:44 AM
Hello,
In our last update, we promised to share more feedback from the Beta Experience families once we had their permission, and we’re happy to say that a few folks have been kind enough to let us do just that this time!
With that in mind, watch the video above to see what some of the Beta Experience parents have had to say about their family’s reaction to just what our little buddy can do.
Needless to say, the kids in the Beta Experience have loved engaging with our little buddy (as have the parents!), and they’re still enjoying Snorble® over a month after meeting them. Plus, we recently sent out an update that added two new activities, which are proving to be a big hit as well.
Of course, when we ship our little buddy out to all of you, those activities and more will be a part of the experience. Overall, Snorble now encompasses more than what we promised during our Indiegogo, and we’ll continue to build on that even after they’re in your home.
Moving Into Mass Production
It’s been wonderful to work with the Beta Experience families over the last while and their feedback has helped us to feel even more confident that we’ve created something magical with Snorble while also giving us ideas on how we can make them even better in the future.
On that note, we’ll be winding down the Beta Experience and shifting our focus to mass production by the end of this month. In early November, both our CEO and CTO will be taking another trip to China to oversee things at the factory as we create a Snorble for every single one of our backers.
During their time there, we’ll confirm the schedule with the factory and update everyone accordingly both here and through email. Better yet, they don’t plan on leaving without a big snuggle of Snorbles making their way to the States and then to homes around the country!
We’ll be sure to share more from their trip, as well as other important updates, in the coming weeks, so stay tuned. In the meantime, please ensure your shipping address is up-to-date with our partners at BackerKit. If you’re unsure how to check, you can do so through this link:
https://snorble.backerkit.com/
As always, we’re thankful for your patience and ongoing support as we take this big step and prepare to introduce all of you to our little buddy and everything they can do!
Sincerely,
Team Snorble
Fri Sep 22 '23 Announcement
7 months ago
– Fri, Sep 22, 2023 at 12:59:07 PM
Hello,
Since our last update, we’ve been working closely with the families in the Beta Experience who all received Snorbles at the start of the month, and we can’t begin to explain how excited we are from the feedback.
“Playing these games with my 5 year old, I think that Snorbles general ‘age span’ is much bigger than you guys are letting on! She had fun with it and enjoyed the shapes and colors!”
“This is the first time EVER, that bedtime is something my child looks forward to doing. I literally don’t want to go back to bedtime without Snorble®. The bedtime routine in its entirety is like the magic recipe and it takes zero brain power on my part. By the end of the day most parents are running on empty, and it's awesome how Snorble makes bedtime a breeze.”
“This is the golden retriever of toys. A hundred percent.”
These are just a few of the things families have said to us during hours of calls, surveys, and messages back and forth. Better yet, everyone we’ve talked with has continued to praise our little buddy and the impact they’re having on their family three weeks into the Beta Experience.
Although we’re still gathering permissions to share clips from those involved, we wanted to show you the beautiful picture above that one mother sent us soon after Snorble arrived at their home. We love it and believe it perfectly captures the magic we’ve been working so hard to create. In the next little while, you can expect more as we work with the families to share their feedback with you.
Speaking of working, our CTO, Steve (pictured above cradling Snorble), and our CEO, Mike, both recently returned from their visit to China to meet our factory partners. Both have reported that the trip was a big success and everyone involved is excited to get Snorble out to even more families.
In regard to when that will happen, the plan is still being finalized with the factory, but the goal is to ship to all of you before the holidays at the latest. Once we have confirmed the new batch schedule, we will provide more details through email and here in regard to estimated shipping dates for each batch.
In the meantime, please ensure your shipping address is up-to-date with our partners at BackerKit. If you’re unsure how to check, you can do so through this link:
https://snorble.backerkit.com
As always, we’re grateful to all of you for being a part of this and we can’t wait for your family to experience Snorble soon!
Sincerely,
Team Snorble
Thu Aug 31 '23 Announcement
8 months ago
– Thu, Aug 31, 2023 at 07:04:36 PM
Hello,
As we write this, a snuggle of Snorbles are on their way across the country to the Beta Experience families, and all of them should arrive in their new homes by this weekend.
To say this is a milestone for us is an understatement!
It’s no secret that we’ve had challenges (both on a global and company scale) since we launched our Indiegogo campaign, but we’re proud to say that we’ve overcome them and Snorble is now out in the wild! Over the next month, we’ll be working with these families to learn about their experience with our little buddy and using that feedback to make things even better.
Speaking of improving things, we’ve also continued to work with our partners and the factory to make changes to the production model to ensure you get the best Snorble possible. Unfortunately, this has meant we will have to adjust our shipping schedule for at least some of the batches.
If you are in an impacted batch, you will receive an email in the next while with your new estimated shipping time.
We do apologize for this unexpected delay, but we want you to know that we have continued to make progress and are now closer to shipping Snorble to everyone than ever before. With the Beta Experience underway, we will soon shift to focusing solely on production and will continue to update you about this as things develop.
With that in mind, please ensure your shipping address is up-to-date with our partners at BackerKit. If you’re unsure how to check, you can do so through this link:
https://snorble.backerkit.com/
As always, we appreciate your patience and hope you are as excited as us to know that Snorble is now being introduced to families and will only meet more and more of you in the next while.
Sincerely,
Team Snorble
